Understanding Commercial Awareness

CITB have introduced a new initiative called the Employer Network simplifying the way levy paying employers can access funding for training support. Training can be undertaken in anything that supports construction employees and can be online or in person. The scheme has reduced time consuming applications and can result in significant savings for the employer, with 70% of course fees being paid directly by CITB. Get in touch below for more information about these discounts and how your team can benefit from them!

Course:

The purpose of this course is to enable the delegate to develop an understanding of how stakeholder and client relationships and the monitoring and control of costs and waste contribute to making an organisation commercially successful as required by a practising or potential site supervisor.

At the end of the course the delegate will be able to:

Explain the importance of stakeholder relationships in making an organisation successful

  • List your key internal and external stakeholders and explain why they are important to the organisation

  • Explain the role of the supervisor in maintaining good communications with stakeholders

  • Explain how customer service standards and procedures aare used to meet customer needs

Explain the role of the supervisor in meeting client requirements

  • Explain how the supervisor monitors client requirements

  • Explain how feedback on client expectations can be used by the supervisor to improve how the business meets

    client requirements

Explain the role of the supervisor in managing and controlling costs

  • Explain the responsibility of the supervisor in controlling costs

  • Explain two or more opportunities to supervisor has to impact on cost

  • Describe the principal features ot two or more mechanisms in the organisation used by the supervisor to maintain control of labour and materials costs.

  • Explain how the budget to build can be used as a control mechanism for managing cost

Describe the role of the supervisor in minimising waste in an organisation

  • Describe potential waste in the organisation within a detailed and appropriate context

  • Describe two or more techniques and/or methods used by the supervisor for measuring and monitoring waste in the organisation

  • Identify the main benefits of managing waste in the organisation

  • Compile a simple action plan o minimise waste on site

Explain how keeping records contributes to making an organisation successful

  • Explain the purpose of record-keeping for the organisation

  • Identify key information to be recorded by the supervisor to meet organisational and legal guidelines

  • Explain the supervisor’s role in maintaining accurate recrds of the allocation of labour, plant and materials.

2 Day Course
£284 + VAT
CITB Approved

“The whole programme was facilitated in a highly professional manner. Laura has a true ability to speak to her audience and find the right balance of being on point to a serious subject and keeping everyone engaged with humour."

“The training met and went beyond my expectations of what I thought I would get. Will advise others within Atec of what you offer as a company”

“I found the course very useful and now feel I have the tools to further develop my management techniques”

“Very easy to understand and very informative well presented presentation”

“Great course, full of relevant information, Excellent delivery of a very important topic”

“Hand on heart, one of the better instructional manners so far! The training covered a lot of topics that I can take away and use in my day to day work life”

“Very easy to understand and very informative well presented presentation”

“Thank you for presenting in a good manner with a sense of humour too, Lisa was very enthusiastic and presented extremely well.”