Principles of Communication

CPD Approved

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

PLUS – 3 CPD Units – for more information on CPD units, click here (https://cpduk.co.uk/news/cpd-points-units-credits)

Modules

  1. Reasons People Communicate

  2. Ways of Communicating

  3. Identifying Communication Barriers

  4. Reducing Communication Barriers

  5. Checking Understanding

  6. Getting Help With Communication Issues

  7. Confidentiality

Each module requires a pass rate of 70% or higher to proceed

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Price: £22.00 + VAT

Safety For is an Approved Training Organisation delivering a range of courses, covering all operations and industries. Our training conveys key messages, in a clear and concise delivery, suitable for all levels of delegates. If you are interested in any of our courses, or would like to have more information, please get in touch or call our office on 01948 871 373 and speak with one of our professional and friendly team.